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hello@meganhelmphotography.com

Serving Couples and Families in California & Beyond

PRivacy policy

Megan Helm Photography LLC Privacy Policy
Updated: January 1, 2020

Megan Helm Photography LLC (hereinafter referred to as MHP) provides wedding and portrait photography services.

Megan Helm Photography LLC is a registered LLC in California, USA. Our phone number is 559-272-5407.

For privacy-related questions contact us at hello@meganhelmphotography.com

HOW WE USE AND/OR SHARE YOUR DATA

Personal Information: Except as otherwise stated in this Privacy Policy, we do not sell, trade, rent or otherwise share for marketing purposes your Personal Information with third parties without your consent. We do share Personal Information with vendors who are performing services for the Company. In general, the Personal Information you provide to us is used to help us communicate with you. For example, we use Personal Information to contact users in response to questions, solicit feedback from users, provide technical support, and inform users about promotional offers.

Non-Personal Information: In general, we use Non-Personal Information to help us improve the Service and customize the user experience. We also aggregate Non-Personal Information in order to track trends and analyze use patterns on the Site. This Privacy Policy does not limit in any way our use or disclosure of Non-Personal Information and we reserve the right to use and disclose such Non-Personal Information to our partners, advertisers and other third parties at our discretion. In the event we undergo a business transaction such as a merger, acquisition by another company, or sale of all or a portion of our assets, your Personal Information may be among the assets transferred. You acknowledge and consent that such transfers may occur and are permitted by this Privacy Policy.

THIRD PARTY SITES

MHP may use third party sites related to the service(s) provided. We are not responsible for the privacy practices employed by third party websites or the information or content they contain. This Privacy Policy applies solely to information collected by MHP. Therefore, this Privacy Policy does not apply to your use of a third party website accessed by selecting a link on our Site or via our Service. To the extent that you access or use MHP’s website through or on another website or application, then the privacy policy of that other website or application will apply to your access or use of that site or application. We encourage our users to read the privacy statements of other websites before proceeding to use them.

Here are some services we use and applicable links to privacy policies. MHP reserves the right to change services providers at any time and/or add new service providers that may not be listed here. Rest assured we will do our best to ensure the providers we use are secure for our customers.

Amazon: https://www.amazon.com/gp/help/customer/display.html?nodeId=468496
Facebook: https://www.facebook.com/about/privacy
Flodesk: https://help.flodesk.com/en/articles/3186402-flodesk-terms-of-service
Honeybook: https://www.honeybook.com/terms/privacy
Instagram: https://help.instagram.com/155833707900388
Pinterest: https://policy.pinterest.com/en-gb/privacy-policy
Pixieset: https://pixieset.com/privacy/

AFFILIATE LINKS

From time to time, we may use affiliate links on our website and/or blog posts. We may earn a small commission from your use of these affiliate links. MHP likes to share links to products we actually use and love, so this is more about sharing the love than making money, we promise! We’re just legally required to tell you this.

CONTACT FORMS AND E-MAIL CONTACT

MHP uses G Suite to process all internal email and communication with our customers. We use Honeybook to process client inquiries; Honeybook is connected to our hello@meganhelmphotography.com e-mail account through G Suite. We use Pixieset to host client galleries; customer e-mails will be collected through the gallery they choose to access and may be transferred to our e-mail marketing service. We use Flodesk to manage our e-mail list. E-mail addresses and any other personal information collected through these third party sites may be used by MHP for business related purposes. By using our services either on MHP’s main site or third party sites including Flodesk and Pixieset, you agree that MHP may transfer your data between sites for business purposes only. MHP will never sell your data.

We keep all client portals on Honeybook indefinitely. We keep client galleries up for a minimum of 2 years. In the event that we change e-mail marketing service providers, we may transfer your information over to the new provider without the need for further authorization from customers.

PAYMENT COLLECTION

All payment information is processed through a third party processor. We use Honeybook to collect the majority of client payments. MHP reserves the right to change payment processing providers at any time as deemed necessary for the company.

E-MAIL MARKETING

We use email marketing to communicate with customers and potential customers. Upon providing MHP with your e-mail address (and any other personal information), MHP may use this information to connect you with content of interest to you.

All marketing e-mails include an unsubscribe link. Emails sent to you may also include standard tracking, including open and click activities.
Again, MHP uses Flodesk for email marketing and you can find their privacy policy here: https://help.flodesk.com/en/articles/3186402-flodesk-terms-of-service

PERSONAL DATA

If you create an account, you will be prompted to provide your Email Address and First Name. Depending on the link used to contact us (i.e. contact form, e-mail marketing, etc) you may also be prompted to provide your Last Name, Phone Number, Birthdate, and other information MHP deems relevant to our contact with you, the customer.

Your Email Address is used to contact you regarding your inquiry and/or serve you with marketing information deemed relevant by you upon opting in.

Your Phone Number is used to contact you in the event your e-mail address was entered incorrectly, or we need to contact you in a quicker time frame.

Your Birthdate may be used to send you marketing e-mails relevant during your birthday month.

All other information is used solely for the purposes around which you contacted MHP and provided your information to us.

ANALYTICS

We use Google Analytics for tracking visitors and to analyze various traffic to our website. The Google Analytics privacy policy can be found here: https://policies.google.com/privacy

HOSTING

All web servers and hosting are managed by Showit. You can read their privacy policy here: https://showit.co/privacy/

RIGHTS AND DATA PROTECTION

If you have entered your e-mail address through our Honeybook contact form, your information will be automatically transferred to our e-mail list service. We will only contact you regarding your inquiry and/or related projects through Honeybook. You have a right to unsubscribe from our e-mail list at any time. The security and reliability of our service is our number one priority. We make every effort to keep our accounts as secure as possible.

DATA BREACH POLICY

In the event of a data breach, we will notify our customers within 72 hours. We will also report the incident to any required data protection authority. We will work closely with any customers affected to determine next steps such as any end-user notifications and how we can avoid a similar event in the future.

OUTSIDE THE UNITED STATES

This Privacy Policy is intended to cover collection of information on or via our website from residents of the United States. If you are visiting our website from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States. The data protection and other laws of the United States and other countries might not be as comprehensive as those in your country. Please be assured that we seek to take reasonable steps to ensure that your privacy is protected. By using our services, you understand that your information may be transferred to our facilities and those third parties with whom we share it as described in this privacy policy.

POLICY CHANGES

MHP reserves the right to change this policy and our Terms of Service at any time. We will notify you of significant changes to our Privacy Policy by sending a notice to the primary email address specified in your account or by placing a prominent notice on our site. Non-material changes or clarifications will take effect immediately. You should periodically check the Site and this privacy page for updates.

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